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Solutions

High-quality CRM, data and insight solutions

Adroit develops bespoke solutions with state of the art modern architecture and applications – from SCV and Warehouses right through to Big Data . We start with integrating and developing sophisticated and automated ETLs, merging and streaming multiple sources together, with third party components to standardise and cleanse the information. We are used to developing with third party APIs and linking digital platforms and components, or adding web services. We can then provide access to users through class leading data mining and marketing automation platforms such as FastStats, or create interactive dashboards in Microsoft Power BI. Users are very much involved in the design of their end solution, and we use prototyping and Agile techniques as part of our development cycle. Our solutions are fit for purpose, scalable, securely-hosted, and fully supported through our Help Desk, allowing users the confidence and flexibility to explore, visualise and execute from their data into omni-channel communications.

  • Adroit have been great in building on the work the CRM team had already done, and harnessing the in-house expertise, to get us to a quick and fast design and implementation of the FastStats system, that links with our data warehouse. Adroit were able to use their extensive knowledge of the FastStats products, and their knowledge of the FastStats user community, to get our team familiar and confident in using the product. We are now starting to integrate our online data and understand supporter behaviour across channel.

    Michelle de Souza, Head of Customer Relationship Marketing and Group Database, Age UK